Shipping policy

📦 Shipping Policy

Last updated: [Insert Date]

Thank you for shopping with [Urban Cartel]! Below you’ll find everything you need to know about how we handle shipping.

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🚚 Order Processing Time

• All orders are processed within [5–10 business days] (excluding weekends and holidays).

• During high-volume periods (e.g., sales, holidays), processing times may be extended. We’ll notify you of any delays.

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🌍 Shipping Rates & Delivery Estimates

We offer shipping worldwide/in selected countries. Shipping charges are calculated at checkout based on your location and order size.

Note: These are estimated delivery times provided by the carriers and are not guaranteed. Delays may occur due to customs, weather, or carrier issues.

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📍 Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can track your order directly through our website or the carrier’s website.

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🛃 Customs, Duties & Taxes

[Urban Cartel] is not responsible for any customs fees, import duties, or taxes that may apply to international shipments. These charges are the customer’s responsibility.

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❌ Lost, Damaged, or Delayed Packages

We are not liable for lost, stolen, or delayed packages once they are in the hands of the shipping carrier.

If your package is marked as delivered but not received:

• Please check with neighbors or your local post office.

• If it’s still missing, contact us within 7 days at [Krishalib@gmail.com] and we’ll help you file a claim with the carrier.

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage and packaging.

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📦 Shipping Restrictions

We currently do not ship to:

• P.O. Boxes (for some carriers)

• Countries with postal service restrictions

Please contact us if you're unsure whether we ship to your location.

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💬 Questions?

If you have any questions or concerns regarding your order or shipping, please contact us at:

📧 [Krishalib@gmail.com]